Why is WhatsApp Web not connecting?

WhatsApp Web not connecting is usually caused by your phone losing internet connection, the WhatsApp Web session expiring, or browser cookies being blocked. Make sure your phone has an active internet connection, then refresh the WhatsApp Web page and scan the QR code again.

Why is the WhatsApp Web QR code not scanning?

QR code scanning issues are usually caused by low phone camera quality, poor lighting, or the QR code expiring (it refreshes every 20 seconds). Open WhatsApp on your phone, go to Linked Devices, tap Link a Device, and scan quickly before the code expires.

Why are WhatsApp Web notifications not working?

WhatsApp Web notifications require browser notification permission. Click the lock icon in your browser's address bar and allow notifications for web.whatsapp.com. Also make sure Do Not Disturb is not enabled on your computer.

Can I use WhatsApp Web without my phone being connected?

Yes, but only after initial setup. WhatsApp's multi-device feature allows linked devices to work independently for up to 14 days without the phone. However, you must keep your phone connected during the initial QR scan to link the device.

How do I scan the QR code correctly on WhatsApp Web?

Open WhatsApp on your phone, go to Settings (iPhone) or the three-dot menu (Android) → Linked Devices → Link a Device. Point your phone camera at the QR code on your computer screen, keeping the phone steady for 1-2 seconds. Ensure good lighting and increase screen brightness.

Which browsers work best with WhatsApp Web?

WhatsApp Web officially supports Chrome, Firefox, Safari, Edge, and Opera. Chrome offers the best compatibility and performance. Make sure your browser is updated to the latest version.

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WhatsApp Web Not Working? How to Fix Common Issues

Updated March 2026 · 9 min read

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Keep Phone Connected Requirements
QR Code Scanning Guide
Browser Compatibility
WhatsApp Web Not Connecting
Messages Not Sending
Notifications Not Working
Phone Connection Issues
Clear Cache & Re-link

WhatsApp Web lets you use WhatsApp on your computer through a browser. When it stops working — whether it's refusing to connect, looping QR codes, or failing to send messages — these fixes will get you back up and running.

WhatsApp Web Not Working? How to Fix Common Issues

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Keep Phone Connected: The Essential Requirement